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Meet the Staff

Kristin Conrad, RN, BSN – Certified Registered Nurse Injector

Since beginning her career as an RN Injector in 2003, Kristin has gained extensive knowledge of facial anatomy and product options to meet each individual patient’s treatment goal. She’s certified as an Advanced RN Injector by The American Society of Aesthetic Plastic Surgeons.

In 2016, Kristin became an Injection Trainer for Galderma Aesthetics and their portfolio of injectable products.

Kristin can offer you her knowledge of Botox®, Dysport®, Jeuveau®, the Juvederm® and Restylane® collections of fillers, Sculptra®, BellaFill® and Kybella® during your complimentary consultation. Start your facial rejuvenation with Kristin today.

Staff 2

Pam Ring, Receptionist – Master of First Impressions

Pam is the heart and soul of Dr. Conrad’s Cosmetic practice. Pam has welcomed thousands of patients over the 15 years she has worked for Dr. Conrad. You will feel comfortable and well informed when greeted by Pam either over the phone or in person. She is knowledgeable about our procedures, pricing, requirements for surgery, financing, or directions to our office.  Call Pam to ask any plastic surgery questions while scheduling your consultation with Dr. Conrad.

Jennifer Franz-Naipohn, RN, BSN – Certified Registered Nurse Injector

Jennifer has worked in Plastic Surgical Nursing since 2009 and is certified as an Advanced RN Injector by The American Society of Aesthetic Plastic Surgeons. Her mission is to create a beautiful, natural result while educating patients about their treatment options and goals. She is proficient with Botox®, Dysport®, Jeuveau®, the Juvederm® and Restylane® collections of fillers, Sculptra®, BellaFill® and Kybella®. She is also certified for aesthetic laser treatments, PCAskin® chemical peels, SkinPen® microneedling, and CoolSculpting®.

Lexie Hildebrand, LE

Lexie is an Eric Fisher Academy graduate and has worked as an Esthetician and professional make-up artist since 2008. She is an expert at creating a professional treatment plan to ensure healthy skin for all ages whether you are combatting acne, pigment, acne scarring, sensitive or aging skin. Lexie is a PCA Skin Certified Professional in skin biology and medical grade peels, Bellus Medical SkinPen Certified, Coolsculpting Certified, and a graduate of the Jane Iredale Master Class.

In January 2017, Lexie attended the Claria Renee Beauty Studio in Dallas for certification in Microblading which she also now offers.

She is trained to perform laser treatments for hair removal, brown spots, veins and wrinkle reduction. Her in depth knowledge of topical skin care products is important when recommending an at-home regimen for our patients.

Wendy Houck – Patient Care Coordinator

Wendy brings over 18 year’s of medical office management experience to Dr. Conrad’s team. As Dr. Conrad’s Patient Care Coordinator, Wendy enjoys visiting with our patients about their cosmetic or reconstructive surgery and being part of their journey by guiding them through the initial consultation to surgery and beyond. Our patients love her big smile and friendly manner.


Marcel Webb -Medical Assistant & LE

Marcel is Dr. Conrad’s lead assistant. You’ll love getting to know her as she thoroughly prepares you for your initial consultation by phone then assists with your appointments leading up to your surgery. She’s also our resident EmSculpt expert and can assist with CoolSculpting and HydraFacial treatments as well. Marcel’s an Eric Fisher Academy graduate with 7 years of experience in the cosmetic and beauty field prior to joining our team.


Norma Pena – Receptionist

Norma joins our team with 30 years of experience in the service and beauty industry. She’ll gladly answer your phone call or greet you with a smile when you walk through our door. Norma is fluent in Spanish (habla Espanol) and a great asset to our team.



Vicki Shield – Billing & Insurance Specialist

Vicki began her medical insurance career in the 90’s and has a wealth of knowledge in claims, coding and billing for all insurance types. She’s happy to help you navigate the medical insurance and billing portion of your surgery so you can focus on your health and recovery.